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Email: info@surelight.com
Tel: +44 (0)114 232 2322

Privacy Policy

Surelight.com Privacy Policy

We are committed to respecting your privacy and are aware that you are concerned as to what happens with personal or company information provided by you.

We treat all information as private and confidential, any information we do collect is kept in a secure location. We will only use information supplied by you for the purpose of processing your order and supplying our services.

You may receive e-mails from our company with regard to your current open orders or occasional special offers, announcements etc. Your email address is used solely for this purpose. You may ask that your details be removed from our system by contacting us by email. We do not and will not sell or release information provided by you to any third parties, or except in exceptional cases of debt recovery. Unless required by law.

If you have any queries regarding privacy, then please feel free to contact us.

What information do we collect?

We collect information from you when you register on our site or place an order.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, company name, e-mail address, mailing address, phone number or credit card information.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Do we use cookies?

Yes, Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

How do Surelight use cookies?

• Preventing fraudulent activities.
• Improving security.
• Keeping track of items in your shopping basket.
• Identifying you when you return to Surelight
• Collecting anonymous data to track site usage

Please Note, if you don’t want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.

How do you adjust your cookie settings?

Most browsers have a help menu which will direct you to your cookie settings. You can choose to not accept cookies, be notified if a new cookie is requesting to be accepted, or to accept cookies.

How to check cookies are enabled for PCs


Google Chrome

1. Click on 'Tools' at the top of your browser window and select Options
2. Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button
3. Now select 'Allow local data to be set'

Microsoft Internet Explorer 6.0, 7.0, 8.0

1. Click on 'Tools' at the top of your browser window and select 'Internet options' , then click on the 'Privacy' tab
2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
3. Settings above Medium will disable cookies

Mozilla Firefox

1. Click on 'Tools' at the top of your browser window and select Options
2. Then select the Privacy icon
3. Click on Cookies, then select 'allow sites to set cookies'

Safari

1. Click on the Cog icon at the top of your browser window and select the 'Preferences' option
2. Click on 'Security', check the option that says 'Block third-party and advertising cookies'
3. Click 'Save'

How to check cookies are enabled for Macs


Microsoft Internet Explorer 5.0 on OSX

1. Click on 'Explorer' at the top of your browser window and select 'Preferences' options
2. Scroll down until you see 'Cookies' under Receiving Files
3. Select the 'Never Ask' option

Safari on OSX

1. Click on 'Safari' at the top of your browser window and select the 'Preferences' option
2. Click on 'Security' then 'Accept cookies'
3. Select the 'Only from site you navigate to'

Mozilla and Netscape on OSX

1. Click on 'Mozilla' or 'Netscape' at the top of your browser window and select the 'Preferences' option
2. Scroll down until you see cookies under 'Privacy & Security'
3. Select 'Enable cookies for the originating web site only'

Opera

1. Click on 'Menu' at the top of your browser window and select 'Settings'
2. Then select 'Preferences', select the 'Advanced' tab
3. Then select 'Accept cookies' option

Do you hold personal information using cookies?

We use cookies to remember you when you return to our site, so, for example, you don't have to login each time.

Do you ever pass personal information onto third parties using cookies?

1. No personal information is provided to advertisers or third parties.
2. We do not provide any personal information to advertisers or to third party sites that display our interest-based ads.

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